Frequently Asked Questions
Everything you need to know about your next favorite pair of shades.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day window for returns or exchanges. Items must be in their original packaging, unworn, and include all accessories like the protective case and cleaning cloth.
Do your sunglasses offer UV protection?
Yes, all Shades By Niko eyewear features UV400 protection, which blocks 99% to 100% of both UVA and UVB rays to keep your eyes safe and comfortable.
How should I clean and care for my frames?
To maintain clarity and prevent scratches, use the provided microfiber cloth and a gentle lens cleaner. Avoid using paper towels, clothing, or harsh household detergents.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.